Features

Features For Customer Experience Management

GatherUp is a robust solution to cultivate and manage your customer feedback and online reviews.

With dozens of features, each with options and customizations, you’re empowered to meet your customer experience goals.

As a Software as a Service (SaaS) solution, we constantly add and enhance features to grow with the internet and the industry. Small businesses, multi-location, digital agencies, and enterprises will find the right combination of features to drive your business up. 

View them all below.

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Review & Feedback Generation

Request customer feedback and online reviews from your customers to fuel your online marketing. With over a dozen ways to engage customers in feedback, including email and outbound and inbound SMS text messages, you can GatherUp® more feedback and reviews with a smart, robust and easy to use service.

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Review & Reputation Monitoring

Don’t miss a review! Our review monitoring listens to your reputation profiles across 50+ review sites and brings all your reviews together into one place so you can manage, respond and report on them with ease. We are the only solution that monitors Google Questions & Answers.

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Marketing & SEO

See why we are a leader in this important category. Market your reputation and reviews with our Review widget, Conversion Pop-up and other features. Drive traffic with search engine optimization (SEO) visibility and convert website visitors to leads with beautifully designed integrations for your website.

SMS Marketing Campaigns (BETA)

Turn the customer voice into customer loyalty and make SMS a top sales driver. Discover a new marketing channel that builds customer loyalty. Create the most POWERFUL list in marketing using customer feedback to create compliant opt-in lists. Engage customers and increase retention using the personal touch of SMS marketing.

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Gather & Manage

As our name implies, we help you gather up all of your customer feedback, reviews, data, surveys and more in one place. Our features allow you to engage more customers in valuable feedback so you can manage your customer’s experience. Get a complete view of your business through the eyes and voice of your customer.

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Measure & Report

Our suite of reports lets you view your data the way you want. Our reports are visually engaging with the features you need to filter, sort, customize and compare. We know that capturing, benchmarking and tracking your reputation efforts are key to big improvements.

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Automation & Integrations

Populate customers into GatherUp from your CRM, database, POS, accounting software, email marketing platform or other software platforms. With extensive options for simple or custom integrations, you can make using GatherUp even easier with automation.

Listings Management

Whitespark is the official Listings Management partner of GatherUp. They provide careful, manual work by in-house experts. Whether you want to clean up your messy listings, expand your local footprint, or both – Whitespark’s Listings Service is your quick, painless, and affordable solution to local listings management. 

Discount applies to ANY Whitespark service