Our monthly webinars introduce you to our customer feedback and online review platform and take you deeper into our product’s features. The experts at GatherUp share our knowledge, platform, strategy, and industry news helping you to build and manage your online reputation.
Next: January Webinar
Tuesday, January 28th, 2020 from 2:00pm - 3:00pm ET
Join the GatherUp team for our monthly webinar as we cover new features, tips, and best practices on how to manage online reviews and customer feedback. These webinars are open to anyone. If you are a current customer or interested in understanding more of what GatherUp has to offer, we invite you to join us!
Watch Past Webinars
We record each month's webinar and post webinar recaps to our blog that contains what we covered, the slides and the video recording.
November 2019 Webinar: 11/19/19
November’s webinar is a rich discussion around responding to reviews, Google Q&A, review gating, and upcoming features.
September 2019 Webinar: 9/24/19
We cover Google's announcement on review rich snippets and dive into replying to reviews. There's a new feature coming soon...
July 2019 Webinar: 7/30/19
July's webinar checks in on a recent feature release and announces the public BETA release of Insights Report. Don't miss it!
June 2019 Webinar: 6/25/19
Feature updates, industry news, case studies, and a sneak peek were shared during the June 2019 Customer Webinar.
May 2019 Webinar: 5/28/19
May's webinar was full of general feature reminders and tips. It's a great refresher for new and veteran users.
April 2019 Webinar: 4/30/19
Widgets, widgets everywhere! April's webinar put the new widget designs on full display for your viewing pleasure.
March 2019 Webinar: 3/26/19
New review widget designs coming to BETA. TextBack is live. The Insights Report is coming. We cover this and more in our March webinar.
January 2019 Webinar: 1/31/19
Google My Business Authorization is live. Learn how to respond directly to Google Reviews from GatherUp. TextBack and NEW Review Widget designs coming to beta.
November 2018 Webinar: 11/18/18
We cover not one, but two new feature releases, Customer Activity and Auto-Tagging. Live demos, other updates, and what's coming to BETA by the end of the year complete this month's webinar.
October 2018 Webinar: 10/26/18
Our first official webinar as GatherUp (previously Get Five Stars) covered Facebook's change from reviews to recommendations and what that means for you.
August 2018 Webinar: 8/30/18
Conversation about the official release of Conversion Pop-Up and a Review Widget refresher is followed by Customer Activity and Auto-Tagging coming to BETA.
July 2018 Webinar: 7/24/18
Our new Success Report is released for a full view of your ratings and reviews. We also preview some great new marketing features about to go live.
June 2018 Webinar: 6/19/18
A new reporting feature goes into BETA and Mike Blumenthal gives an updated look at Google Q&A and why you want to monitor it.
May 2018 Webinar: 5/22/18
A complete review of the previous months feature releases along with a sneak peak at what’s coming this summer to the app.
April 2018 Webinar: 4/24/18
Google’s TOS update provided a lot of discussion and questions. Our new menu is in BETA and email notifications are released.
March 2018 Webinar: 3/27/18
We recapped recent updates to the Review Widget and highlighted upcoming improvements to our notification emails and menu.
February 2018 Webinar: 2/27/18
We launched our new Review Widget to display 1st-party and 3rd-party reviews with added layout options.
November 2017 Webinar: 11/30/17
Our new request modes have launched and this webinar will show each of the 3 new modes and their options.
October 2017 Webinar: 10/31/17
We showed many new features that we’ve added over the past month, and also unveiled the new Feedback Modes beta.
August 2017 Webinar: 8/29/17
Get a great preview on some new feature shipping this fall for request modes, Google review response and more.
June 2017 Webinar: 6/30/16
Social sharing was released, more testimonial features and we covered integrations like Zapier along with our normal Q & A on online reputation.
May 2017 Webinar: 5/30/17
We demo our latest feature addition of custom testimonial widgets. These new Tag Testimonial Widgets offer great flexibility and SEO benefits.
April 2017 Webinar: 4/24/17
Get a complete look at our new reporting engine as we cover all of the new reporting features, comparison functions and more.
March 2017 Webinar: 3/28/17
A review of SMS text feedback requests, a deep dive into Google’s rich snippets and search result pages and a sneak peek at the new reporting features.
February 2017 Webinar: 2/24/2017
SMS/Text feedback requests are now part of our platform. We took a look at how to enable SMS requests, it’s settings and using it.
January 2017 Webinar: 1/24/2017
Mike Blumenthal took a deep dive on the Google Knowledge Panel, review rich-snippets and tips for getting the most out of Google’s search results.
November 2016 Webinar: 11/29/16
The team closes out 2016 by going over new features for expanded review monitoring, the new copy/paste review feature and how repeat feedback works.
September 2016 Webinar: 9/27/16
Aaron, Mike and Don ran through new features to the platform including the 2nd email reminder int he feedback request process and covered Google’s Reviews from the web addition.
August 2016 Webinar: 8/23/16
Aaron and Mike covered some big new features on the platform including repeat customer feedback, survey questions and feedback request emails.
July 2016 Webinar: 7/26/16
Don and Mike go over new updates to the platform, summarize our “How To Get More Reviews” blog posts, the importance of responding to customers and more.
June 2016 Webinar: 6/28/16
Don and Aaron discuss Customer Complaints in-depth from Mike Blumenthal’s 7 post series on our blog. We also covered new features.
May 2016 Webinar: 5/31/16
Covering new features to the platform, online review reporting additions and general Q&A with the GetFiveStars team.
April 2016 Webinar: 4/26/16
An overview of new features added in April, tips for better email open rates, the impact of Net Promoter Score and more.
March 2016 Webinar: 3/29/16
A look at customer testimonials, our testimonial widget for your website, the new testimonial badge, review schema and more.
February 2016 Webinar: 2/23/16
After a brief overview of the platform we look at how to add customers to GetFiveStars, reporting, new features coming in March and how to link to Google review profile pages.