GatherUp is designed to let a business or an agency working on their behalf easily implement a customer feedback and online review management solution. The product automatically requests and tracks customer feedback, prevents bad reviews, streams reviews out to the business website and encourages happy customers to leave online reviews across the Internet.

ProTip: Online Reviews are becoming increasingly important in the decision process of your customers and clients. Search Engines such as Google rank websites with reviews higher!

GatherUp can be used for “any” type of business that can benefit from a consistent process for generating, capturing, and responding to customer feedback so they can create a virtuous cycle of customer engagement and service improvement.

GatherUp is designed to let a small business (or an agency working on their behalf) easily implement a best practice customer feedback/review management process.

The product automatically solicits and tracks feedback, minimizes the number of bad reviews, pushes testimonials out to the business website and encourages happy customers to leave reviews across the Internet.

Key benefits of GatherUp:

#1 Get better search results: The more reviews and testimonials you get, the better your search results become. Which leads to more customers and more reviews.

#2 Capture feedback: Get in the habit of creating a dialogue with customers so you can build on your strengths, catch problems early, and constantly improve your service.

#3 Generate word-of-mouth: GatherUp helps you generate the referrals, testimonials, and other word- of-mouth feedback that leads to repeat business.

The short answer is “No” — You do not need to have a website to use our platform.

GatherUp provides you with everything you need including a feedback page and email forms to communicate with your customers right away.

However, we encourage every business owner to have a website.GatherUp will allow you to embed customer testimonials on your website and ask for feedback right on your website.

GatherUp uses the Google friendly Schema.org format to display your selected reviews and testimonials, which are indexed as unique content of your site.GatherUp of course works on all types of websites – HTML, PHP, Drupal, Joomla, WordPress and more. The design is fully responsive for Phone and Tablet uses and works on any Mac and PC browser such as Internet Explorer, Safari, Chrome and Firefox etc.

The short answer is “No” — You do not need to have a physical address.

A physical address is only needed to register for GatherUp. Use your business mailing address or any other address. After sign up click on “Settings -> Email Templates” and you can upload a business logo or image at the bottom of the page that will replace the address and Google Maps box in all your customer interactions.

GatherUp does not have any hidden fees, contracts, locks or termination fees. Your account is billed monthly and you can cancel at any time.

We won’t hold your reviews and data hostage either — You can export all your customers and reviews at any time.

“Yes” to all of the above.

#1 GatherUp uses “Responsive design” and works great on any PC, Mac, tablet, iPAd, iPhone, Android phone and more.

#2 GatherUp works with all modern browser versions of Internet Explorer, Safari, Chrome, and Firefox etc.

#3 GatherUp also works on all types of websites – HTML, PHP, Drupal, Joomla, WordPress, and more.

GatherUp is a fully automated solution and for many businesses only requires about 15 to 30 minutes of work each week or less depending on many factors and settings you utilize.

Once you have created your account you can take advantage of several automated features, such as automatically send and receive feedback emails and alerts. Automatically approve positive reviews to show on the web, while hiding negative ones. As well as automated follow up and reminder emails to just name a few.

Please visit the UserGuide found here for detailed information about using GatherUp.

GatherUp offers many ways to get answers and help using our platform. These methods include:

• Email support via support@gatherup.com
• A Quick Start Guide for new accounts to get up and running
• A comprehensive User Guide found here
• LIVE chat at various times on our website

GatherUp was created and is maintained by well known industry experts Mike Blumenthal, Don Campbell and Aaron Weiche. We focus on providing an affordable, effective and intuitive customer feedback and online review platform for you.

Only with GatherUp can you be assured that changes in local search, schema markup and reputation management find their way into your online presence right away.

Don’t trust anonymous reputation builder tools who don’t show who is behind the product with your good name.