A Big Change To Facebook Reviews, 5-Star Reviews Are Now Recommendations
Last week we saw a big change to Facebook reviews as they moved to a new “recommendation” format and away from the standard 5-star rating.
Last week we saw a big change to Facebook reviews as they moved to a new “recommendation” format and away from the standard 5-star rating.
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Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.