Category: GatherUp Features & Updates
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Google Review Attributes Now Display On Your Website
July 29, 2020 by Aaron Weiche
We were the first reputation management platform to enable Google review attribute monitoring and now Gathe[…]
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Minimal Badge Added To Review Badge Options
June 23, 2020 by Aaron Weiche
Displaying your reviews with multiple great looking designs has always been a focus for GatherUp. Today we […]
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GatherUp Launches Google Review Attributes Monitoring
June 17, 2020 by Aaron Weiche
We are excited to announce that GatherUp is the first reputation management solution to launch monitoring o[…]
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The Power Of Tags For Reviews
May 26, 2020 by Aaron Weiche
Reviews are incredibly valuable to a business. Each positive review is a success story from your customer t[…]
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Agency Analytics Adds GatherUp To Integration Options
May 18, 2020 by Aaron Weiche
We are excited to announce that Agency Analytics, an all-in-one reporting platform for digital marketing ag[…]
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Social Sharing Adds Twitter Integration, Cropping & Themes
April 28, 2020 by Liezen Van Loh
GatherUp's Social Sharing feature was launched earlier this year to help you turn reviews into stunning soc[…]
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Social Sharing Images Benefit More Than Social Media
April 27, 2020 by Aaron Weiche
GatherUp's Social Sharing feature allows you to create visually engaging social media content in just a few[…]
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Asking For Reviews With One Simple Link
April 08, 2020 by Aaron Weiche
Asking for reviews for your business is incredibly valuable and important. Knowing what your customer think[…]
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User Management Made Easy for Teams of Any Size
February 26, 2020 by Liezen Van Loh
Easily manage users, and their access to data, features, and settings within the platform, for teams of any[…]
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Turn Reviews into Beautiful Social Media Content
February 12, 2020 by Liezen Van Loh
Our latest feature Social Sharing helps you turn your reviews into stunning social media content you can po[…]
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Generate More Online Reviews With Optimized Templates
January 24, 2020 by Liezen Van Loh
We've optimized the user experience for our review request process by improving our templates in each Reque[…]
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New Feature: Agency Default Configuration
December 10, 2019 by Liezen Van Loh
As a digital marketing agency reselling GatherUp, you've learned what works for your clients. Why not start[…]
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New Feature: Reply to Facebook Recommendations via GatherUp
October 29, 2019 by Liezen Van Loh
You can now reply to Facebook Recommendations via GatherUp. This is the newest addition to GatherUp's reply[…]
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Display Replies to Google Reviews on Your Business Website
September 25, 2019 by Liezen Van Loh
There is a multitude of reasons replying to reviews benefits your business and now we've amplified the impa[…]
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Insights Report Launches to Analyze Reviews with IBM Watson
July 31, 2019 by Liezen Van Loh
GatherUp is excited to announce the release of our new Insights Report into public BETA. Powered by IBM Wat[…]
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Feature Update: Manage All Reviews in Customer Activity
July 26, 2019 by Liezen Van Loh
3rd-party reviews have been added to Customer Activity Manage all of your reviews from a single scre[…]
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Feature Update: NEW Review Widget Designs Display Reviews On Your Website In Style
April 23, 2019 by Liezen Van Loh
Reviews are valuable content. And using review content on your website to promote your business or […]
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Announcing TextBack: User-Activated Reviews Via Text
March 11, 2019 by Liezen Van Loh
With busy lifestyles, bold headlines, and near-constant connectivity, the competition to engage consume[…]
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New Feature: Reply To Google Reviews From GatherUp
January 30, 2019 by Liezen Van Loh
Reviews dominate consumer influence. A recent study showed 80% of 18-34 year old consumers have writte[…]
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New Feature: The Agency Dashboard – Improving Client Management
December 05, 2018 by Liezen Van Loh
As a digital marketing agency, clients come to you looking for what they think they need. As a great age[…]
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New Feature: Customer Activity Creates Efficient Workflows And Powers Actionable Insights
November 28, 2018 by Liezen Van Loh
Data. Data. Data. But not my favorite character from The Goonies, Data. I’m talking about business data, b[…]
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New Feature: Facebook Recommendations Monitoring & Reporting
October 17, 2018 by Liezen Van Loh
Today, we launched review monitoring for Facebook Recommendations and added them to our reporting suite. Wit[…]
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3 Ways To Request Customer Feedback And Online Reviews By Email
October 11, 2018 by Aaron Weiche
Customer experience, feedback and online reviews are massively important to any type of business today. Th[…]
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New Feature: Conversion Pop-up
August 18, 2018 by Aaron Weiche
We're very excited to announce our latest feature addition, designed to convert more of your website visitor[…]
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Big Surveys Are A Big Mistake
August 07, 2018 by Aaron Weiche
Your customer's time is valuable, incredibly valuable. Many companies seem to forget this when it comes to[…]
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New Feature: Success Report
July 23, 2018 by Aaron Weiche
Today we roll out an addition to our reporting suite with our new Success Report. The focus of this report[…]
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Our New Interface And Navigation Redesign
May 17, 2018 by Aaron Weiche
Our team is very excited to release our redesigned navigation menu today. The short version is that all of[…]
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Google to Notify Reviewers of Owner Responses
May 11, 2018 by Mike Blumenthal
Google announced on the Google My Business Forum today that when owners respond to reviews, the reviewers wi[…]
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February 2018 Customer Webinar Recap
March 01, 2018 by Don Campbell
Our February webinar on the 27th focused on the release of our newly upgraded Review Widget. The biggest i[…]
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New Feature: Review Widget
February 28, 2018 by Aaron Weiche
We are excited to announce a big refresh and improvement to an existing feature in our platform. Displayin[…]
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A “Reviews Only” Diet Makes Your Business Unhealthy
January 29, 2018 by Aaron Weiche
Reviews at 3rd-party sites like Google, Facebook and Trip Advisor are no doubt valuable to your business. Su[…]
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5-Step Plan For Success With Google Q & A
January 23, 2018 by Mike Blumenthal
This is the 3rd article in a 3-part series on Google Q&A. We started with an introduction to Q&A, […]
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Google Q & A – Get To Know Google’s Latest Local Feature
January 18, 2018 by Mike Blumenthal
This is the first post in a three part series on Google Q & A. Part 2 is a Big Guide To Google Q&A a[…]
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2017 in Review – GetFiveStars Product Update
December 31, 2017 by Don Campbell
As we get ready for the new year, here's a quick look back at how GetFiveStars evolved in 2017. Ranging from[…]
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Indiana Attorney General Sues Hotel for Deceptive Review Practices
December 19, 2017 by Mike Blumenthal
In what goes down as one of the dumbest review policies and practices ever, a hotel in Indiana solicited rev[…]
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Huge Update: New Email Request Modes & Designs
November 28, 2017 by Aaron Weiche
Our team is extremely excited to announce the launch of our new feedback and review request modes that have […]
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Feature Enhancement: Customer List Upload
November 24, 2017 by Aaron Weiche
With our platform having so many features, we often revisit specific ones to make sure it's the best it can […]
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New Feature: Twitter Monitoring
November 22, 2017 by Aaron Weiche
We are excited to announce we have added Twitter monitoring for our Pro, Pro Plus and Executive Plan custome[…]
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Automate GatherUp With Zapier
October 19, 2017 by Aaron Weiche
We are very excited to share that GatherUp has an official Zapier app to help you automate your reputation m[…]
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Review Monitoring Sites & Options Expanded
October 05, 2017 by Aaron Weiche
We are excited to announce we have added many new sites to our options for review monitoring.  You have al[…]
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New Testimonial Widget, Rich Snippets + Speed = Real World Benefits
October 02, 2017 by Mike Blumenthal
We're excited to announce that we updated our Testimonial Widget and Badges to a new javascript based format[…]
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Customer Webinar: June 2017 – Social Sharing, and Easy Integrations!
August 22, 2017 by Don Campbell
This month we talked about "point and click" integrations with GetFiveStars, and social sharing for your tes[…]
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GetFiveStars Release Notes for July 2017
July 12, 2017 by Don Campbell
Kirsty TG Ah summertime. BBQs, hanging out at the beach, and coding up new features. That's what we've been[…]
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Customer Webinar: May 2017 – Tag Testimonial Widget and More New Features!
June 01, 2017 by Don Campbell
This month we showed the new Tag Testimonial Widget, which enables you to build out compelling content for y[…]
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New Feature: Tag Testimonial Widgets
May 30, 2017 by Mike Blumenthal
Using GetFiveStars to collect customer feedback and testimonials provides a great way to understand customer[…]
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Just Launched! Our New Reporting Engine & New Reports
May 01, 2017 by Aaron Weiche
The GetFiveStars team is very excited to announce the launch of our new reporting engine and reports today. […]
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Case Study: In Local Attribution Word of Mouth Dominates
April 25, 2017 by Mike Blumenthal
Key Performance Indicators (KPIs) in local digital marketing are an indicator of your marketing success. But[…]
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Car Dealers Fined $3.6 Million For Fake Reviews & Deceptive Practices
March 27, 2017 by Mike Blumenthal
Cars play a huge role in the local economy and a large part of every family’s budget. Because of that and[…]
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New Feature: Request Feedback Via SMS Text Messages
February 24, 2017 by Aaron Weiche
It's no secret that consumers (and all of us) live on our smartphones. Every way we can reach customers via[…]
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Feature Update: We’ve Added 4 New Sites To Our Review Monitoring
November 05, 2016 by Don Campbell
I'm excited to share that we've expanded the online review sites that we monitor for your business locations[…]
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New Feature: Copy / Paste Review Text
October 18, 2016 by Don Campbell
Many of you have asked us to let your customers copy the feedback they just left you, to use as a basis for […]
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GetFiveStars Release Notes – September 2016
September 15, 2016 by Don Campbell
Ding! We've got some new features for you in our platform this month. Here are a few of the new capabilities[…]
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Google Updates Schema Review Guidelines – Again
September 09, 2016 by Mike Blumenthal
With the rollout of the Reviews from Around the web feature showing aggregate review summaries on non-Google[…]
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Why A Business Needs Reviews Everywhere – Including Your Website
September 08, 2016 by Mike Blumenthal
Often I hear from business owners and marketers that they just want Google reviews or just Yelp reviews or […]
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Sharing Our Knowledge This Fall At Digital Marketing Conferences
September 06, 2016 by Aaron Weiche
Our team is excited to get out and share our knowledge this 2016 fall season on digital marketing, online re[…]
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Customer Feedback Locator For Multi-location Businesses And Franchises
August 30, 2016 by Aaron Weiche
I'm excited to share with you another new feature, specifically for our multi-location, franchise and enterp[…]
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Updated Google Schema Review Guidelines for Local Businesses
August 26, 2016 by Mike Blumenthal
Google with release of their critic review snippet extension has also significantly updated their rules for […]
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Introducing Repeat Customer Feedback
August 22, 2016 by Don Campbell
We're excited to announce Repeat Customer Feedback, a new GetFiveStars feature that we've been working on fo[…]
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GetFiveStars Release Notes – August 2016
August 16, 2016 by Don Campbell
We've been cooking up some new features this summer, even with vacations, BBQs and other summertime fun. And[…]
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Olo Integration With GetFiveStars Tastes Great For Nekter Juice Bar
August 10, 2016 by Aaron Weiche
Things turn out better with the right ingredients and we think we've found a great recipe for customer exper[…]
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Introducing Survey Questions
August 01, 2016 by Aaron Weiche
We are excited to announce the release of Survey Questions, a new feature to GetFiveStars. In addition to ca[…]
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Yelp Implements Active Cleanup Alerts When a Business Review Hits the News – Tituss Burgess Vs Frank’s Express
July 14, 2016 by Mike Blumenthal
Tituss Burgess from the Unbreakable Kimmy Schmidt, tangled with one of the infamous NYC Moving crooks compan[…]
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13 Ideas to Make Your Business More Complaint Friendly
June 29, 2016 by Mike Blumenthal
In June, Mike Blumenthal takes a deep look at customer complaints with a series of articles.  View all of t[…]
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Power Up Customer Feedback And Reviews With Kiosk Mode
April 07, 2016 by Aaron Weiche
The following article is a guest post from GetFiveStars agency reseller Paul Sherland who provides SEO and I[…]
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Google Reviews Just Got Easier – G+ No Longer Required
April 02, 2016 by Mike Blumenthal
It would appear that Google is now allowing users with just a Google account to leave a review. The account […]
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GetFiveStars Now Integrates With QuickBooks Online
March 17, 2016 by Aaron Weiche
NOTE:  This integration is currently in BETA. We need QB Online users to be part of the BETA test, so pleas[…]
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Review Stars And Ratings To The Tenth Power
March 14, 2016 by Aaron Weiche
We've just released an exciting update to our ratings and reviews calculations for the Testimonial Widget. Â[…]
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Integrating GetFiveStars Into Your Email Marketing or CRM Platform
February 29, 2016 by Mike Blumenthal
At GetFiveStars we pride ourselves on making the whole flow of reputation development, customer feedback, […]
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Google Reviews – One URL To Rule Them All
December 03, 2015 by Mike Blumenthal
It’s never easy running a business. This is particularly true if you are running your own online review ma[…]
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New GetFiveStars Features Webinar
November 19, 2015 by Don Campbell
We held another customer webinar on Tuesday November 17, which was a record turnout - thank you to those who[…]
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Using Your Favorite Email Service With GetFiveStars
April 30, 2015 by Don Campbell
Do you already have an email service you use to communicate with your customers? No problem! GetFiveStars p[…]
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Customer Webinar #3 Recording – Kiosk Mode, New APIs, and More
March 31, 2015 by Don Campbell
We're really enjoying these customer webinars. Each one has been packed with great questions and ideas from […]
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Report on all your business locations
March 09, 2015 by Don Campbell
If you manage a lot of business locations in GetFiveStars, this feature is for you. You probably already us[…]
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New Kiosk Mode Capability
March 08, 2015 by Don Campbell
We've got an exciting new feature for you to try! Kiosk Mode allows you to request feedback from your custo[…]
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GetFiveStars 2014 Year In Review
January 01, 2015 by Don Campbell
2014 was an exciting year at GetFiveStars. We created out first "explainer video", launched a bunch of new[…]
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Customer Webinar #2 Recording
November 11, 2014 by Don Campbell
Based on the success of our last webinar, we're doing more of them for sure. Today we did our second webinar[…]
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New Design for Your Testimonials Widget
November 07, 2014 by Don Campbell
Here's a brand new design for your testimonials widgets. We wanted a fresher, more modern look, and tried ma[…]
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Customer Webinar #1 Recording
October 16, 2014 by Don Campbell
Earlier today we did our first customer webinar, where we showed many of the new features announced over the[…]
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New Designs for Your Customer Feedback Pages
October 14, 2014 by Don Campbell
Our creative design team has been dreaming up new designs again - this time for the customer feedback pages.[…]
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Feature Updates and Roadmap
October 03, 2014 by Don Campbell
Every great product is an evolution - it is always changing and improving based on customer feedback, indust[…]
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New Email Features in GetFiveStars
September 26, 2014 by Don Campbell
Many of you asked for better branding and nicer designs for the feedback request emails - and we’ve listen[…]
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Introducing The GetFiveStars Blog
May 25, 2014 by Don Campbell
Welcome to the new GetFiveStars Blog! Our vision is to help every location based business in the world prov[…]
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