One of the goals of customer reviews is to get more of them, since a large body of quality reviews helps to build up your
A big part of running a successful business is knowing what your customers think about it. Are they mostly satisfied, or are they often frustrated?
Customer reviews are signposts that point exactly what needs to change in your business. If someone is disgruntled, or even just slightly disappointed, their review
We’ve shared countless times the importance of reviews when it comes to establishing credibility and showing up in local ranking. But what’s harder to define
As your businesses re-opens and stays open during COVID-19 you will be adapting to new service models, delivery, and customer experiences in a changed economy.
Updated May 8th, 2023 Mike Blumenthal took a deep look at customer complaints with a series of articles. View all of the posts covering strategy,
You probably think there are no benefits of negative reviews. Because when a customer posts a negative review about your business, it hurts. You might
In June, Mike Blumenthal takes a deep look at customer complaints with a series of articles. View all of the posts covering strategy, ideas, customer insight,
In June, Mike Blumenthal takes a deep look at customer complaints with a series of articles. View all of the posts covering strategy, ideas, customer insight,
In June, Mike Blumenthal takes a deep look at customer complaints with a series of articles. View all of the posts covering strategy, ideas, customer insight,
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