Reviews and feedback have become an expected part of the customer experience. Research says 70 percent of customers will leave a review for a business
Research shows 86% of customers are willing to pay more for a great customer experience. Providing an excellent customer experience means meeting and surpassing customers’
When was the last time you read a local business’s reviews? If it’s true that people trust reviews more than an ex-partner’s recommendations, it was
Almost a year ago to the day GatherUp co-founder Mike Blumenthal penned this post on the future of reviews within Apple Maps. Today he’s here
If you’re not monitoring your online reputation for your business in this digital age, then you’re leaving a lot of money on the table. 97%
Choosing a new doctor can be a daunting experience for many people. Health is arguably the most important thing we have in life and most
Since COVID-19 was officially declared a pandemic in March 2020, the number of new websites being created has reached new heights. That makes obvious sense.
Today, it’s virtually impossible to exist as a successful restaurant business without having a presence on online review sites. Potential diners are likely to check
Solid customer experience is the lifeblood of local businesses. It’s much easier to hold onto customers when they are happy with your products and services.
A strong online presence is essential for any local business in today’s ultra-competitive landscape. To build this presence though, you need to have a robust
Sign-up to receive our monthly email newsletter packed with new features, tips, news and webinar invites.
GatherUp will make customer experience the backbone of your business, building a continuous cycle of happy customers and powerful reviews to help you capture your next customer.
Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.
Tuesday, May 25th, 2021 2:00 PM – 3:00 PM EDT