Category: Local Search
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Google Q&A Drops 55%. What is Going on?
11 November 2019 by Mike Blumenthal
Update 11/23/19: It might be too early to "declare victory" but several Google Product Experts have noted […]
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Google Fully Rolls Out Q & A Auto-Suggest Answers
06 June 2019 by Mike Blumenthal
In April, Google rolled out a cool Business Profile (aka Knowledge Panel) feature that auto-suggested answe[…]
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The FTC Takes Action On Companies Barring Consumers From Writing Negative Reviews
05 May 2019 by Mike Blumenthal
Including language in your contracts or agreements that bar your customer from writing a negative online re[…]
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Google Upgrades Q & A to Auto-Suggest Answers To Your Questions
04 April 2019 by Mike Blumenthal
Google appears to be rolling out an upgrade to Google Questions & Answers (Q & A) that uses previou[…]
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How Google Uses Reviews To Understand A Business
02 February 2019 by Mike Blumenthal
It's been known for some time that Google looks at reviews for long tail information and that reviews with […]
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When You Don’t Need to Ask for Reviews – You Are Just That Good
12 December 2018 by Mike Blumenthal
I recently returned from a vacation to Vietnam and Cambodia. It was amazing as we motorbiked around Ho Chi M[…]
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Online Reviews Study: Restaurants & Reviews
11 November 2018 by Aaron Weiche
Today's consumer has endless access to online reviews, ratings, and comments on businesses when they are dec[…]
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Why I Love 1st-Party Reviews & Just Might Marry Them
10 October 2018 by Mike Blumenthal
When my children were in elementary school and I would say that I loved something like asparagus, they would[…]
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The Whacky World of Reviews: A 5 Star Spam Review “Attack”?
09 September 2018 by Mike Blumenthal
Online reviews and the world that swirls around them can often descend into the surreal. Two weeks ago th[…]
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A Big Change To Facebook Reviews, 5-Star Reviews Are Now Recommendations
08 August 2018 by Aaron Weiche
Last week we saw a big change to Facebook reviews as they moved to a new "recommendation" format and away fr[…]
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Bolster Your Google Mobile Search Results
05 May 2018 by Aaron Weiche
How your business appears in Google's mobile search results might make or break your next customer contactin[…]
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Google Write a Review Link Generator – Free Chrome Extension
04 April 2018 by Mike Blumenthal
Sometimes it’s the little things in life that slow us down. As an agency or digital marketer, one of those[…]
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Webinar: The Ins & Out of Reviews & Reputation in 2018
02 February 2018 by Mike Blumenthal
With the start of the new year, our team members Aaron Weiche and Mile Blumenthal took part in a webinar l[…]
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5-Step Plan For Success With Google Q & A
01 January 2018 by Mike Blumenthal
This is the 3rd article in a 3-part series on Google Q&A. We started with an introduction to Q&A, […]
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The Big Guide To Google Questions And Answers (Q & A)
01 January 2018 by Mike Blumenthal
Update: Download our new eBook - GOOGLE QUESTIONS & ANSWERS - What you don't know can hurt you Our firs[…]
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A Google Combo That Works For Your Reputation
10 October 2017 by Mike Blumenthal
Google Posts is a very cool product that allows a business to tell their story directly in Google's search r[…]
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Something Amazing Happened On The Way To A Google Review
09 September 2017 by Mike Blumenthal
For Barbara Oliver, of Barbara Oliver Jewelry, something amazing happened on the way to a Google review. She[…]
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Google As the New Home Page – One Big Tactical Guide
08 August 2017 by Mike Blumenthal
Increasingly, consumers are getting in touch with your business directly from the Google search results […]
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How Willing Are Consumers to Leave Reviews Internationally?
07 July 2017 by Mike Blumenthal
Our previous survey results showed clearly that US Consumers have been increasingly embracing the idea of wr[…]
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How Willing Are Consumers to Leave Reviews?
06 June 2017 by Mike Blumenthal
We all know that most consumers read reviews. But how many are willing to actually leave reviews? In the U.S[…]
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New Feature: Tag Testimonial Widgets
05 May 2017 by Mike Blumenthal
Using GetFiveStars to collect customer feedback and testimonials provides a great way to understand customer[…]
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Google Upgrades Hotel Reviews With Granular Detail & Graphics
05 May 2017 by Mike Blumenthal
Google has recently update hotel reviews to include much more granular review detail by traveler type abou[…]
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Case Study: In Local Attribution Word of Mouth Dominates
04 April 2017 by Mike Blumenthal
Key Performance Indicators (KPIs) in local digital marketing are an indicator of your marketing success. But[…]
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Case Study: Key Performance Indicators in Local Digital Marketing
04 April 2017 by Mike Blumenthal
Finding, tracking and collating Key Performance Indicators (KPIs)* that demonstrate the performance of your […]
Read morein: Local Search,note:4 comments