Why Having Some Bad Reviews Is… Good?
What? Bad reviews are good? Ok, let me explain. Actually, let Angie Hicks, founder of Angie’s List explain. In a recent NPR podcast she talks
What? Bad reviews are good? Ok, let me explain. Actually, let Angie Hicks, founder of Angie’s List explain. In a recent NPR podcast she talks
The value of customer feedback is exponential. While many businesses look at customer feedback to pick out statements as testimonials or which customers to ask for
Do you want to make every attempt to let your customers know you care about their feedback? Great, let’s put a window cling in your business!
If you really want to know what your customer thinks, you’d be smart to give them a survey with an amount of questions they care
The number one question we field at GatherUp is “How can I get more online reviews?”. A business might have 0 reviews, 10 reviews or
Most businesses track their online reviews religiously yet they have no metric to assess an even more important marketing tool; word of mouth. Despite its significance, many small businesses either weren’t aware
I watch my kids pick out donuts, cupcakes and cake, it’s all about the sprinkles. I talk with marketers, managers and small business owners about
Launched in 2010 by American Express, Small Business Saturday aims to put focus on shopping at small businesses the Saturday between Black Friday and Cyber
With the new world of online consumer reviews, customers now have the power to significantly help or hurt your company. In the past, it was
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