As your businesses re-opens and stays open during COVID-19 you will be adapting to new service models, delivery, and customer experiences in a changed economy.
In our efforts to bring our customers and local SEO professionals valuable content we are excited to host a local search webinar on Thursday, April
Last week a business, Teter’s Faucet Parts Center in Dallas, reported on the Google My Business forum that they had received a totally unfair review
Building off of our first Local Search AMA back in April, Mike Blumenthal hosted Joy Hawkins, Krystal Taing and myself to share local SEO tips,
This post is being updated as we follow Google’s management of reviews and Q&A during COVID-19. The most recent updates are at the top of
Have you received any reviews like this? “I was denied service because I wouldn’t wear their socialist mask. I will never ever shop at Menards
Two companies, Menards and Costco, were first out of the blocks in requiring that all customers and employees wear masks in early May due to
The pandemic has turned business upside down and we have observed how this has impacted reviews. Most businesses, some more than others, lost rating strength
You have to know what’s wrong to fix it. That sounds simple enough but during COVID-19 with change and adaptation almost daily it can be
Now, more than ever, listening to your customers is one of the most important things you can do as a business owner. With the current
Sign-up to receive our monthly email newsletter packed with new features, tips, news and webinar invites.
GatherUp will make customer experience the backbone of your business, building a continuous cycle of happy customers and powerful reviews to help you capture your next customer.
Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.
Tuesday, May 25th, 2021 2:00 PM – 3:00 PM EDT