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GetFiveStars Customer Webinar: April 2016

This month we showed more new features including the visual email template editor, captive WiFi portal; we also shared some pro-tips for improving open rates on mobile devices, and discussed how to use the Net Promoter Score to improve your business.

The full recording of the webinar is posted below. We’ll be updating our webinars page with the May webinar date soon.

Webinar Agenda – New features, WiFi Portal, Net Promoter Score & More

Here is a basic outline of what was covered during the April webinar.

  1. New GetFiveStars Features
  2. Captive WiFi Portal for getting customer email addresses
  3. Improving email open rates on mobile devices (51% of emails are opened on mobile devices!)
  4. Using NPS to improve your business and get more online reviews too
  5. Questions, tips, and ideas

There was a lot of interest and feedback in the Net Promoter Score (NPS) discussion – you can see that at 29:12 in the video above. I would love to hear your thoughts on this in the comments below too!

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