Category: GatherUp Tips & Tricks
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May 2020 Webinar Recap
May 27, 2020 by Aaron Weiche
Being able to maximize GatherUp features during the current business climate was the focus of our May webin[…]
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The Power Of Tags For Reviews
May 26, 2020 by Aaron Weiche
Reviews are incredibly valuable to a business. Each positive review is a success story from your customer t[…]
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Deliver Instant Reputation Management Value
May 11, 2020 by Aaron Weiche
As a digital marketing or SEO agency reselling reputation management to your clients, you want to deliver w[…]
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Should You Respond To Old Reviews?
May 06, 2020 by Aaron Weiche
When speaking at conferences or writing about review replies it's often an eye-opener that a business shoul[…]
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Social Sharing Images Benefit More Than Social Media
April 27, 2020 by Aaron Weiche
GatherUp's Social Sharing feature allows you to create visually engaging social media content in just a few[…]
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How To Reply To Reviews + Free Templates
April 22, 2020 by Liezen Van Loh
Good. Glowing. Negative. Unfair. Online reviews take on all shapes and sizes. Regardless of their tone, rep[…]
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Asking For Reviews With One Simple Link
April 08, 2020 by Aaron Weiche
Asking for reviews for your business is incredibly valuable and important. Knowing what your customer think[…]
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Automation For Your Agency With Zapier and GatherUp
April 06, 2020 by Chris Walker
As a digital marketing agency you know that time is a valuable commodity. When it’s in abundance you are […]
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10 Strategies to Get More Reviews and Compete in SERPs
April 11, 2019 by Liezen Van Loh
Your ability to generate reviews can hinder or harness success. Today, a sticker in the window isn't going […]
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The Economics of Customer Complaint Resolutions
February 19, 2019 by Mike Blumenthal
What is the optimal path to recover from a complaint? When things go wrong and your business ends up with[…]
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Yes! Why and How-To Reply to Reviews
February 14, 2019 by Liezen Van Loh
Good. Glowing. Negative. Unfair. Online reviews take on all shapes and sizes. But, regardless of their tone[…]
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Improve Your Review Requests With Personalization
August 15, 2018 by Aaron Weiche
One of the many benefits of software is it's ability to automate tasks saving you valuable time and effort.Â[…]
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Big Surveys Are A Big Mistake
August 07, 2018 by Aaron Weiche
Your customer's time is valuable, incredibly valuable. Many companies seem to forget this when it comes to[…]
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Combine WiseStamp With GetFiveStars For Great Looking Emails & Feedback
May 15, 2018 by Aaron Weiche
I love finding great tools that work incredibly well with our own customer feedback and reviews offering. Th[…]
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The 2 Biggest Optimizations To Grow Your Online Reviews
November 06, 2017 by Aaron Weiche
Just about anything related to digital marketing can be optimized, it's a big part of why we love it. Over[…]
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A Google Combo That Works For Your Reputation
October 30, 2017 by Mike Blumenthal
Google Posts is a very cool product that allows a business to tell their story directly in Google's search r[…]
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Something Amazing Happened On The Way To A Google Review
September 05, 2017 by Mike Blumenthal
For Barbara Oliver, of Barbara Oliver Jewelry, something amazing happened on the way to a Google review. She[…]
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The Simple Guide To Net Promoter Score
May 15, 2017 by Aaron Weiche
I want to provide a simple guide to break down what Net Promoter Score is, the formula to calculate your sc[…]
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Creating Quarterly & Annual NPS Reports
May 08, 2017 by Aaron Weiche
The release of our new reporting engine has really created some fantastic opportunities to benefit from the […]
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Build Personalization And Detail Into Your Customer Data Using Job ID
April 20, 2017 by Aaron Weiche
GetFiveStars lets you track more than just the customer’s name, email and phone.  Taking advantage of the[…]
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Understanding Google Schema Guidelines: Review Snippets vs. Critic Reviews
March 31, 2017 by Mike Blumenthal
We recently received this question via support:  Google guidelines state the following: "Only include crit[…]
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5 Tips To Improve Your Customer Feedback Response
March 21, 2017 by Aaron Weiche
You've got the basics covered in using GetFiveStars.  You are adding all of your customers into o[…]
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Building Customer Feedback Into Customer Stories
January 05, 2017 by Aaron Weiche
The value of customer feedback is exponential. While many businesses look at customer feedback to pick out […]
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Add A GetFiveStars Window Cling To Your Business
November 22, 2016 by Aaron Weiche
Do you want to make every attempt to let your customers know you care about their feedback? Great, let's pu[…]
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One Link That Can Save Your Online Reputation & 4 Ways To Use It
September 16, 2016 by Aaron Weiche
Simplicity often wins out, especially for your customer.  What I'm about to share with you is just plain si[…]
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How To Get More Online Reviews – Part Two
July 14, 2016 by Aaron Weiche
In part one of How To Get More Online Reviews we looked at the customer experience your business is providin[…]
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How To Get More Online Reviews – Part One
July 11, 2016 by Aaron Weiche
The number one question we field at GatherUp is "How can I get more online reviews?".  A business might hav[…]
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How To Improve Your Feedback Request Open Rates & Review Counts
April 18, 2016 by Don Campbell
According to Litmus, 51% of emails are opened on an mobile device. But screen real-estate is limited on mob[…]
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Power Up Customer Feedback And Reviews With Kiosk Mode
April 07, 2016 by Aaron Weiche
The following article is a guest post from GetFiveStars agency reseller Paul Sherland who provides SEO and I[…]
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GetFiveStars Now Integrates With QuickBooks Online
March 17, 2016 by Aaron Weiche
NOTE:  This integration is currently in BETA. We need QB Online users to be part of the BETA test, so pleas[…]
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Customer Spotlight: A Travel Agency Asks How They Can Get More Reviews Using GetFiveStars
December 21, 2015 by Aaron Weiche
Steve Griswold of Pixie Vacations left the following comment on a recent blog post asking for insight and he[…]
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Review Sprinkles And Your Customer Feedback Cake
December 10, 2015 by Aaron Weiche
I watch my kids pick out donuts, cupcakes and cake, it's all about the sprinkles.  I talk with marketers, m[…]
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Reviews, What Have You Done For Me Lately?
September 21, 2015 by Aaron Weiche
In recent weeks I have given a number of presentations at conferences focusing on reviews.  With perfect ti[…]
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SURVEY: Why Do Consumers Leave Reviews?
September 14, 2015 by Mike Blumenthal
I have long wondered why consumers leave reviews. Using Google survey we asked 600 consumers that report bei[…]
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6 Good Things About Negative Reviews
August 18, 2015 by Mike Blumenthal
Running a business is hard. The long hours, the unrelenting demands, the physical and emotional investment s[…]
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Using Your Favorite Email Service With GetFiveStars
April 30, 2015 by Don Campbell
Do you already have an email service you use to communicate with your customers? No problem! GetFiveStars p[…]
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What is a Reputation, Really?
April 06, 2015 by Don Campbell
I really like this definition of reputation by Seth Godin: Reputation is what people expect us to do next.[…]
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Introducing The GetFiveStars Blog
May 25, 2014 by Don Campbell
Welcome to the new GetFiveStars Blog! Our vision is to help every location based business in the world prov[…]
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