January 2022 Webinar Recap

On January 27th, GatherUp hosted the first webinar of 2022. We talked about the most recent updates to the GatherUp product. Thank you to those attendees who made for a wonderful turnout! Watch the webinar below. 

Watch the January 2022 Webinar

January 2022 Webinar Agenda

Steve Hartman, Product & Content Marketing Manager, was joined on the call by Josh Sholder, Product Manager, and Chris Walker, Sales Team Lead. We started with introductions (1:18) to help any new customers get to know the GatherUp team.

The first feature topic was Social Sharing. We’ve added a direct integration so you can share reviews directly to Instagram from within GatherUp (2:30). Then we discussed our Automatic Social Sharing beta (4:49)

We talked about the additional monitoring of Google Reviews’ expanded hotel and restaurant details (7:41). The new Custom Net Promoter Score option (12:30) was a minor feature update but worthy of a mention.

We hit on some ways customers can help shape the future of GatherUp through feedback on our upcoming features, like the previously mentioned Automatic Social Sharing, as well as Custom Reporting (13:55)Integrations (17:27) were also an important topic that generated interest within the chat. We talked through the difference between our free and custom offerings and why a business should consider automating the process of adding customers to GatherUp through an integration.

Additional resources (20:45), such as the blog and changelog, were noted.

You can find us at the International Franchise Association Convention Feb 27-28, 2022, booth #1542.

Next webinar March 7th: FTC’s Guidelines and Best Practices for Review Management. Sign up below.

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