GetFiveStars Is Now GatherUp
September 17, 2018
GetFiveStars is proud to announce that we are now GatherUp. When we started in 2013 our goal was simple. We wanted to help businesses request customer feedback and online reviews. Today, we have grown into a vision that is much larger – to make customer experience the backbone of every business. We’re excited to share our new brand, enhanced focus and bright future with you.
Listening Is A Business Superpower
We have enabled powerful relationships between our clients and their customers. Millions of consumer interactions have shown us the unlimited value of a customer’s voice, the insight gained from listening, and the incredible marketing it can fuel.
Our mission is to help every business gather real-time customer feedback through easy and valuable interactions. We believe that listening is a business superpower. We work with our clients to create quick conversations with their customer after every experience. Then, we transform these conversations into data that drives improvements, bolsters reputations, and fuels growth.
Our software makes this possible by building a continuous cycle of happy customers and powerful reviews to help businesses capture their next customer. That’s why we’re now called GatherUp: we gather the experiences of customers to drive up our client’s reputation, sales, and success.
What Will Change?
While our new brand is different, our strategy, focus, and product is now more cohesive. Our change to GatherUp represents an increased clarity in our goals to enhance the customer’s experience.
You can count on us to keep delivering new features, and stay anchored to our core mission of helping you build a better business. Our software is awesome, but what truly separates us in the reputation industry is our customer service and knowledge sharing. Our newly formed core values echo this.
The industry and our customers have come to know us for our innovation and service. We were founded, and are driven, by experts in local digital marketing. Our impact on local search engine optimization (SEO) is a powerful differentiator for our customers. We will continue to build on this strength and layer in more features that help our clients to deliver the best customer experience possible.
With this change, we are confident that GatherUp represents our best story – one that we are excited to tell to everyone. We hope you will continue to share it with others as well.
To our incredible customers and industry supporters that have been with us since our start or since yesterday – THANK YOU. You are the biggest part of our success story. Without your support, feedback, trust and ideas, we wouldn’t have this amazing company that is ready to serve you at the next level. And we’re just getting started!