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GetFiveStars Customer Webinar: September 2016

Our September webinar covered new GetFiveStars features and changes to how reviews are displayed on Google.  Mike Blumenthal, Don Campbell and I talked about the new additions to the platform and took a deep dive on Google’s new “Reviews from the web” and how GFS customers can capitalize on it.

Here is the video of the September customer webinar.

GetFiveStars Customer Webinar September 2016 from Don Campbell on Vimeo.

 

September Webinar Topics We Covered

1- New additions to GetFiveStars include the “replied” tag in the customer dashboard to let you know at a glance which customers you have responded to.  We also released the 2nd email follow-up allowing you one more reminder to ask customers for feedback automatically.

You can read more about these features in our September Release Notes post.

2- Google has been introducing new elements to the Knowledge Panel and reviews; now more than just Google reviews are featured in the Knowledge Panel.  Our very own Mike Blumenthal has been all over this new addition and we’re seeing many GFS customers get their own website included in this feature by using our Testimonials Widget.

Learn more by reading Why A Business Needs Reviews Everywhere, Including Your Website and 5 Things You Can Do To Improve Your Reviews From The Web.

3- Make it easy for your customers to leave your business feedback.  We also discussed my latest post on How One Link Can Save Your Online Reputation.

Webinar Slides To View

Thanks for catching up with us on the September webinar.  We have these webinars monthly – you can see past ones and join the next on our Webinar page.

About The Author

Aaron Weiche is the CEO of GatherUp, a customer feedback and online review platform. Aaron is a digital marketing veteran of over 20 years growing digital agencies in executive roles. Aaron helped found MnSearch, is a partner at Local University, speaks internationally on reviews, search marketing, web design and mobile.

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